Effective Date: 11/10/2025

Last Updated: 11/10/2025

Sugarloaf Vision Center values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, interact with us, or use our services.

This policy is available on all pages of our website and may be viewed as a single page or pop-up window.

1. Information We Collect

We collect personal information that you voluntarily provide to us, including:

• Contact Information: Name, phone number, email address, and mailing address.

• Appointment Information: Scheduling preferences, medical history related to vision care, and insurance details.

• SMS Communication Information: Phone numbers collected when you consent to receive text messages.

• Payment Information: Billing details and payment method information (processed securely through our payment partners).

We may also collect limited technical data automatically when you visit our website, such as your IP address, browser type, and device information.

2. How We Use Your Information

We use your information for purposes including:

• Scheduling and managing appointments.

• Communicating about your care, billing, or inquiries.

• Sending you appointment reminders and important service updates.

• Maintaining accurate records and complying with applicable laws.

We do not sell or rent your personal information to third parties.

3. Information Sharing

We do not share your personal information with third parties for marketing purposes.
Your information may only be shared with:

• Authorized service providers assisting us in operations (e.g., appointment scheduling, billing).

• Legal or regulatory authorities if required by law.

Mobile Opt-in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

4. SMS Terms & Conditions

1. SMS Consent Communication

The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from Sugarloaf Vision Center, you may receive:

• Appointment reminders

• Follow-up messages

• Billing inquiries

• Questions or concerns related to your care

3. Message Frequency

Message frequency may vary depending on communication type. For example, you may receive up to 3 SMS messages per week related to your appointments or billing.

4. Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on your carrier’s pricing plan. Fees may vary if the message is sent domestically or internationally.

5. Opt-In Method

You may opt in to receive SMS messages by sending a text message to (470) 443-1570.

6. Opt-Out Method

You may opt out of SMS messages at any time by replying “STOP” to any text message you receive.
Alternatively, you may contact us directly to request removal from our messaging list.

7. Help

If you experience issues, reply with the keyword “HELP.”

You can also reach us at https://www.sugarloafvisioncenter.com/ or call (770) 559-9670.

If you do not wish to receive SMS messages, simply do not check the SMS consent box on our forms.

8. Standard Messaging Disclosures

• Message and data rates may apply.

• You can opt out anytime by texting “STOP.”

• For assistance, text “HELP” or visit our Privacy Policy and Terms & Conditions pages.

• Message frequency may vary.

5. Data Security

We implement appropriate physical, electronic, and administrative safeguards to protect your personal information against unauthorized access, alteration, or disclosure.

6. Your Rights

You may request to access, correct, or delete your personal information by contacting us directly.

7. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date noted at the top.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Sugarloaf Vision Center

1689 Duluth Hwy, Lawerenceville, GA 30043
(770) 559-9670
https://www.sugarloafvisioncenter.com/
sugarloafvisioncenterfax@gmail.com